Tuesday, November 13, 2007

Next step in instant messaging value added services

Just like many Asian markets Korea also has its local champions which are preferred by users over Western giants. As you might know naver.com is by far the most popular search engine in Korea, another example is the NateOn messenger which according to Koreanclick.com has approximately twice as many users as MSN (13 million vs. 6 million as of February 2007). However one peculiar fact about local Korean champions is that they are not just localized copies of Western archetypes but often times leading in terms of functionality and value added services.

While both interfaces look quite similar with link tabs to selected services which are likely to be sold to interested companies. NateOn goes one step further in usage options and possibilities to generate new revenues. One additional option is that you can transfer money to existing contacts without even knowing their account number, which makes NateOn an alternative to conduct on-line payments.

Another interesting feature is the so called “Gifticon”. This artificial word made of “gift” and “icon” is an innovative service provided by SK Telecom and is something like a voucher you can send to your friends’ mobile which they can then exchange for goods, like e.g. a cup of coffee at Starbucks. A detailed explanation of “Gifticons” can be found on another blog about Korea called www.mobileinkorea.com. Launched in December 2006 the “Gifticon” service has undergone a tremendous development. It started with turnover of approx. 50.000 USD and reached approximately 700.000 USD in August 2007, this equals a monthly growth rate of 39%. Since “Gifticons” are vouchers for designated partners these figures translate directly in higher sales.

Lastly I would like to mention the interconnection to SK owned CyWorld, Koreas leading social networking site, and NateOn. You can easily link your mini homepage to your contact details enabling your friends to visit you and get update alerts once you update your page. This turns NateOn to a tool to keep up to date with your important contacts without even visiting the respective social networking site.

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